Everything You Need to Know About Patient Safety
We wanted to take a moment to share with you how we’re addressing patient safety at our Doylestown dental office in response to COVID-19. We’ve added some additional precautions and protocols to ensure all of our patients that, as always, that your health and safety are a top priority — now more than ever. Please know that our entire team never compromises when it comes to patient safety. We’re taking every step possible, both big and small, to ensure you and your family are protected and secure.
Pre-screening Measures and Questions
Before you come to the office for your next appointment, someone from our team will ask health-related questions to gauge your current state of health and learn more about your risk of exposure to COVID-19. Once you arrive at the office, we’ll also take your temperature to check for fever. Rest assured, we’ll do everything we can to keep you and your family safe and healthy.
Updated Sterilization and Disinfection Protocols
To better ensure our patients and team members’ safety, we’ve installed extra filtration systems at our dental office in Doylestown. This special equipment includes a RemeHalo UV system integrated with our heat pump ducts. We also have air filters between our dental units that help ionize the air and contain HEPA filters. We are cautious about using suction during treatments where aerosols are present in a patient’s mouth. When we’re not providing direct dental services, we kindly request all patients wear a mask.
Our team is very careful to sterilize all instruments that are used for patient care. This includes autoclaving anything that can tolerate heat; otherwise, we carefully spray and or wipe the surfaces with a strong disinfectant. In addition, we use a fogger between patients that sprays hypochlorous acid into the air. (This is a very safe weak acid that is used in the food industry). It weighs down any particles that could be remaining in the air and neutralizes the virus.
Working Hard to Keep You and Your Family Safe
Please note that any changes or new ways of doing things are based on the helpful guidelines set up by the Centers for Disease Control and Prevention (CDC), the American Dental Association, and the Occupational Safety and Health Administration.
Our entire team follows a protocol of wearing scrubs, gowns, hats, high-filtration face masks, and face shields when appropriate. Dr. Snyder has also installed a washer and dryer in the locker room to change at the office. This helps ensure that we’re clean for our patients and that we don’t take germs home to our families. We’ve streamlined all of the new procedures in place so that you don’t have a longer wait time for your appointment to begin. Because we feel all patients need proper protection, we don’t currently have separate times for seniors. However, we do respect the fact that some patients with medical conditions such as being immuno-compromised need some extra reassurance. We’ll see them first thing in the morning or when no other patients are present for those patients. We will not be adding any extra cost to you for this added level of protection; we take our patients’ safety as our number one priority over everything else. We just want you all to be safe and healthy.